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SMARTLEARNER

INSTRUCTOR TRAINING ONLINE

WEBSITE FAQS

WHAT BROWSERS WILL THE SYSTEM WORK WITH?

The site has been tested to work with the latest versions of Internet Explorer, Firefox, Google Chrome, Vivaldi and Opera.

WHAT REQUIREMENTS DOES THE SITE HAVE.

This site requires cookies to be enabled in your browser. Most browsers have cookies enabled by default. If your browser does not allow cookies then the site will not work correctly. If you are unsure how to enable cookies then you can find instruction here.

This site also requires javascript to be turned on in your browser. This site explains how. Most browsers have javascript turned on by default.

The Hazard Perception Test Area has a different set of requirements.

I AM HAVING PROBLEMS GETTING THE SITE TO WORK.

Update your browser to the latest version and then check to make sure cookies and javascript are enabled in your browser (see above). Most browsers can be updated from the help menu of the browser.

If you you are still having problems try downloading a different browser.

WHEN I TRY TO CREATE AN ACCOUNT OR LOGIN I GET THE FOLLOWING ERROR "SORRY YOU NEED TO BE TRAINING WITH SMARTLEARNER, TO CREATE AN ACCOUNT FOR THIS SITE."

If your are not an active customer with our business you will not be allowed to login or create an account. If you are a new customer and are getting this error it is most likely that the system has not yet updated and does not yet recognise you. Please try again in a few hours.

I HAVE FORGOTTEN MY USERNAME AND PASSWORD?

Please contact Training Support.

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